Pre-Order Shipment Policy

At Rehamie Boutique, we understand the excitement of eagerly anticipating new products and the desire to secure them in advance. Our pre-order system allows customers to reserve items before they become available for general sale. To ensure transparency and provide clarity on the shipping process, we have established the following policy for pre-order shipments:

 Pre-Order Placement: Customers may place pre-orders for products that are not yet in stock or are marked as back-ordered on our website or other authorized channels.

1.  Availability and Shipping Timeframe: Pre-order or back-ordered products will ship out as soon as they become available in our inventory. While we strive to provide accurate estimates, please note that unforeseen circumstances may affect the availability and shipping timeframe. We will make every effort to communicate any delays or changes in delivery dates promptly.

2. Order Consolidation: If a customer places an order with both in-stock and pre-order items, the entire order will be held until all items are available. We offer this consolidation to minimize shipping costs and reduce environmental impact.

3. Partial Shipments: In some cases, we may opt to ship available items separately from pre-ordered or back-ordered products. This allows customers to receive the in-stock items promptly, while we continue to fulfill the outstanding pre-order items separately. We will communicate such situations clearly and provide updates on the shipping status of each item.

4. Communication and Updates: Throughout the pre-order process, we will keep customers informed of any significant updates regarding availability and shipping timelines. Our customer support team will be available to address any inquiries or concerns related to pre-order shipments.

5. Cancellations and Refunds: If a customer wishes to cancel a pre-order before the product has shipped, they may request a cancellation and a refund will be processed as per our standard refund policy. Once a pre-ordered product has shipped, our regular return and refund policies apply.
 

Please note that this policy applies specifically to pre-order and back-ordered items and may differ from our general shipping policy for in-stock products.

By placing a pre-order with Rehamie Boutique, customers acknowledge and agree to the terms outlined in this policy. We appreciate your understanding and support as we strive to provide you with exceptional products and services.

Rehamie Boutique